Everything you need to know about our sleep patches
NightCalm | Effective Date: May 05, 2025
PRODUCT QUESTIONS
Q: How do your sleep patches work?
DreamPatch patches use transdermal technology to deliver natural, sleep-supporting ingredients gradually through your skin over an 8-hour period. Unlike pills that your digestive system must process, our patches release active ingredients directly into your bloodstream via the skin — providing steady, consistent support throughout the night.
Q: What ingredients are in the patches?
Our Sleep Patches contain a carefully blended formula of:
- Melatonin — supports your body's natural sleep-wake cycle
- Valerian Root Extract — promotes relaxation and deeper sleep
- Magnesium — eases muscle tension and supports the nervous system
- L-Theanine — calms racing thoughts without causing drowsiness
- Ashwagandha — reduces cortisol and stress levels
- GABA — inhibitory neurotransmitter that encourages sleep
- Lavender Oil — calming aromatherapy that signals relaxation
All ingredients are 100% natural. We provide exact dosages on our packaging — no "proprietary blends."
Q: How quickly will I notice results?
Most customers notice a difference within 1–3 nights. Here's a general timeline:
- Night 1-3: Falling asleep may feel easier, mind feels quieter.
- Night 4-7: Sleep quality improves, fewer wake-ups during the night.
- Week 2: Deeper sleep, waking up feeling more refreshed.
- Week 3+: Consistent improvement — restorative sleep becomes the norm.
Results vary by individual depending on the severity of sleep issues, lifestyle, and consistency of use.
Q: How long does one patch work?
Each patch is designed to release ingredients gradually over approximately 8 hours — matching a full night's sleep cycle. Apply it before bed and remove it in the morning.
Q: Where do I apply the patch?
Apply to clean, dry, hair-free skin. Our recommended locations are:
- Inner wrist or forearm
- Upper arm or shoulder
- Upper back or hip
Avoid broken, irritated, or oily skin. Press firmly for 10–15 seconds to ensure secure adhesion.
Q: How long before bed should I apply the patch?
Apply the patch 30–60 minutes before your intended sleep time to allow the ingredients to begin releasing before you need them.
Q: Are the patches safe to use every night?
Yes. Our formula is 100% natural and non-habit forming, making it safe for nightly use. We recommend a usage cycle of 10–12 weeks followed by a 2-week break to maintain ingredient effectiveness over the long term.
HEALTH & SAFETY
Q: Are there any side effects?
Our patches are formulated with natural ingredients and are well-tolerated by most people. However:
- A small number of people may experience mild skin irritation at the application site. If this occurs, try a different skin location. Discontinue use if irritation persists.
- Very rarely, some users report vivid dreams, which is associated with melatonin use and is generally harmless.
- Ashwagandha and Valerian Root may interact with some medications — see below.
Q: Can I use the patches if I take medication?
Please consult your doctor or pharmacist before using our patches alongside prescription medications, particularly:
- Antidepressants (SSRIs/SNRIs — serotonin-related interactions possible)
- Blood pressure medications
- Thyroid medications
- Sedatives or other sleep medications
- Blood thinners
Q: Can I use the patches if I am pregnant or breastfeeding?
We do not recommend using our patches during pregnancy or while breastfeeding. Ashwagandha in particular is not advised during pregnancy. Please consult your healthcare provider.
Q: Are the patches suitable for children?
Our adult Sleep Aid patches are formulated for individuals 18 years and older. We do not recommend them for children without medical supervision. If you are looking for a sleep solution for children, consult a paediatrician.
Q: Are the patches gluten-free / allergen-free?
Yes. DreamPatch patches are free from:
- Gluten
- Dairy / Lactose
- Soy
- Nuts
- GMOs
- Artificial dyes or colours
- Preservatives
ORDERS & SHIPPING
Q: How long does shipping take?
Standard domestic shipping takes 5–8 business days. Expedited options (2–3 days) and express options (1–2 days) are available at checkout. International orders typically take 7–21 business days depending on destination.
Q: Do you offer free shipping?
Yes! We offer free standard shipping on all domestic orders over $39. For international orders, free shipping thresholds may vary.
Q: How do I track my order?
Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery via our website or the carrier's tracking page. If you don't receive a tracking email within 3 business days of ordering, contact us at Info@NightCalm.co.
Q: Can I change or cancel my order after placing it?
We process orders quickly. If you need to change or cancel, contact us immediately at Info@NightCalm.co. We will do our best to accommodate changes if the order has not yet been dispatched. Once shipped, we cannot make changes — but our refund policy still applies upon delivery.
RETURNS & REFUNDS
Q: What is your refund policy?
We offer a 30-day money-back guarantee. If you are not satisfied within 30 days of receiving your order, contact us for a full refund. No need to return the product in most cases.
Q: How do I request a refund?
Email us at Info@NightCalm.co with your order number and a brief description of your experience. We respond within 2 business days and process approved refunds within 5–10 business days.
Q: What if my product arrived damaged?
If your order arrives damaged or defective, please email us with a photo of the product and your order number. We will send a replacement immediately at no charge.
SUBSCRIPTIONS
Q: How does the subscription work?
Our subscription delivers your chosen supply of patches automatically on your selected frequency (monthly, every 2 months, etc.). You save up to 15% compared to one-time pricing, and enjoy free standard shipping.
Q: Can I pause, skip, or cancel my subscription?
Yes — absolutely. You can pause, skip, or cancel your subscription at any time from your account dashboard, or by contacting us. Just let us know at least 24 hours before your next billing date.
Q: Can I switch subscription sizes?
Yes. You can upgrade or downgrade your subscription (e.g. from 1-month to 3-month supply) at any time. Changes take effect on your next billing cycle.
STILL HAVE QUESTIONS?
Our customer support team is available 7 days a week. We aim to respond to all enquiries within 24 hours.
- Email: Info@NightCalm.co
- Website: www.NightCalm.co
